Thank you for choosing Mojab Off-road! We want to ensure that your shopping experience with us is seamless and enjoyable. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

1. Order Processing:

   • Upon receiving your order, our team will carefully review and process it within 1-3 business days. Please note that weekends and holidays may affect processing times.
   • Once your order has been processed, you will receive a confirmation email with the details of your purchase.

2. Shipping Methods and Timeframes:

   • We offer free shipping to destinations within USA.
   • The estimated delivery time is typically between 3 and 5 business days, depending on your location. Please note that unexpected circumstances, such as weather conditions or carrier delays, may occasionally impact delivery times. We appreciate your understanding in such situations.

3. Shipping Costs:

   • We strive to provide competitive and transparent shipping rates.
   • The shipping cost will be calculated based on the weight, dimensions, and destination of your order. You can view the exact shipping cost at the checkout before completing your purchase.

4. Order Tracking:

   • Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

5. Order Modifications and Address Changes:

   • If you need to make any modifications to your order or change the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.

6. Undeliverable Packages:

   • In the event that a package is undeliverable due to an incorrect address provided by the customer or other circumstances beyond our control, the customer will be responsible for any additional shipping fees incurred for reshipment.

7. Lost or Damaged Packages:

   • We take great care in packaging and shipping your orders. However, in the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide any necessary information regarding the delivery of your orders.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for the latest updates.